Frequenty Asked Questions
By booking a stay with Road Trip Bus Canada, you accept the terms and conditions.
- How can I pay for my reservation online?
You can pay using Paypal, which accepts all major credit cards.
- What is the minimum age to book?
You can book the bus from 18 years old.
- Can I cancel my vacation?
Yes, the cancellation fees are as follows:
– More than 6 weeks before departure: 10% of the total,
– Less than 6 weeks before departure: 30% of the total,
– Less than 3 weeks before departure: 50% of the total,
– Less than 2 weeks before departure: 75% of the total,
– Less than a week or no show: 100% of the total.
- Can I change the date of my vacation?
Yes, up to one month before departure, if the new date and location are still available: $50.
- Can I extend my stay?
No, you can not because the routes are already planned with a fixed duration (7 days or 14 days).
- Can I use unlimited electricity?
If we are connected to the electricity grid, electricity can be used indefinitely depending on the location. However, we will sometimes have to feed everything only to solar energy. When we depend solely on solar energy, electricity will be limited and, in the worst case, you may need to charge your laptop or phone in a bar. In general, when the sun is shining, we can use 110V outlets all the time. At night, the number of shots will be limited to 12 V, which allows charging your phone for example.
- Can I use the kitchen?
You can use the kitchen to make coffee or tea all day and to cook. However, as space is limited, not everyone will be able to use the kitchen at the same time. In the majority of the time, we will try to cook for everyone at the same time, which is more user friendly too!
- What does limited WiFi mean?
We have an Internet modem on board, providing us a few GB per month (if we have network coverage, since we will be parked in remote locations, this is not always guaranteed). It should be powerful enough to check your email / Facebook, but not enough to stream videos, download or Skype.
Play for the past, not for the future. Enjoy the time on the bus without the complications of modernity. Play an instrument, read a book, write a letter or better, enjoy the nature around us!
- Do I have to return to the bus before a specific time of the night?
No, we simply expect you to respect the sleeping needs of other nomads.
- Can I smoke on the bus?
No you can not. You can easily go out and smoke there of course.
- Can I bring my children?
Yes you can, please contact us in advance.
- Can I bring a pet?
For the moment, it’s not possible, but it’s under discussion.
- What kind of dog do you have?
Our dog is called Buslife, a female Boston Terrier who started at the age of 2 months to travel on the bus. His fur is short, which means he does not moult too much and feels very little when he comes in from the rain. She likes to play for hours. However, it does not need to be exercised excessively. This adorable and affectionate dog likes to be with his “family”. In a nutshell: A down-to-earth dog that will give his owners a lot of joy and few problems. It adapts easily to new circumstances and we promise you will love it!
- Can I get on the bus during the day when everyone is outside?
No, you can not because the bus will be locked. However, it will be possible to access it by making the request and being accompanied.
- Will the bus be hot enough?
Yes, there will be a 18,000 BTU wood stove and two 4000 MW (13,500 BTUs) Espar diesel heaters. It is also insulated with 2 “thick urethane giclée.
- Is there a first aid kit on board?
Yes, and if we can not provide you with the necessary medical equipment, we will help you find a good doctor.
- What kind of coverage do I get?
A down duvet will be at your disposal.
- Can I relax on the roof?
Yes, the bus can also be used as a deck with camping chairs.
- How do dry toilets work and smell?
The key lies in the simplicity of this toilet. We use wood pellets that absorb the liquid enormously and produce no odor.
- What to do if there is no sun for the solar system?
We have a 3500W generator, ample enough to hold weeks! Or, if possible, we will look for a building where we can connect the bus to electricity.
- Is there a shower and toilet on the bus?
Yes, there is a shower, a dry toilet and a sink.
The bus is equipped with a 100 gallon clean water tank (approximately 380 liters), which will be enough to take a shower per person per day. Thanks to the many campsites or other water supply sites, it will be easy to fill up if necessary.
But please respect the bus situation and take small showers.
- What type of food can I expect during breakfast?
Coffee / tea and milkToastsGranola, yogurts and fruitsEgg & Bacon
- What should I not forget to bring?
Passport or driving licenseInsurance papersFront lamp if you go on a nocturnal adventure
- What type of insurance do I need?
Adequate and appropriate travel insurance is essential to your protection. It is your responsibility to ensure that the insurance coverage you purchase is adequate and tailored to the particular needs of your party. This reservation is conditioned by the fact that you must send us a copy of your insurance contract by e-mail (email@example.com) as soon as possible and at the latest seven days before your departure date. We have no obligation to verify the adequacy of your insurance coverage.
Please note that it is your responsibility to ensure that you have the correct details of your insurance policy for your trip. We are here to help you, but you are fully responsible for your safety and property. You have agreed at the time of booking.
We strongly recommend that you take out travel insurance to cover medical expenses, third party liability and cancellation fees.
- How much luggage can I take?
A normal backpack, no suitcases please. You can of course bring as many treats (we love chocolate and beers) as well as other specialties from your region at your leisure.
Please acknowledge the fact that we have limited storage space.
- What kind of clothing should I bring?
It depends on the season and also on the chosen route, but in general, 1 or 2 sweatshirts / pullovers, 2 pairs of shoes (including one for hiking), a swimsuit, beach towel.
- I am an independent company and would like to support your project. Where can I find more information?
We are delighted that you want to be on board. Contact us and we will contact you as soon as possible and send you more information.
- I would like to write an interview / article about your company, where can I find more information?
Brilliant idea! Contact us and we will make an appointment.
- What is the minimum and maximum length of stay on the bus?
The routes have a duration of 7 and 14 days for the moment.
- Is it possible to book a trip alone?
Yes, that’s not a problem, and it’s the best alternative for creating an environment in which people know each other through epic adventures.
- Where can I get on the bus?
The meeting point is indicated in the itinerary details and you will receive the information by email.
- How can I get to the meeting point and go home?
The round trip to the bus is your responsibility, but fortunately there are many options:
- When is the bus check-in / check-out?
Registration: the time will be communicated to you by email. Departure from the bus: Once back at the meeting point, you can pick up your car, bike, motorcycle or use another means of transport for your return home.
- Can we arrange a pick up time?
If you are a group of 4 people, we can change the time and place at your convenience (additional costs may apply).
- Are parking fees included for my vehicle?
No. You must ensure that you have paid for your parking for the duration of the itinerary.
- What if the bus breaks down on the road?
In the event of a bus failure, we will do everything in our power to repair it as soon as possible. However, we insist that all those who book a trip with us have the appropriate travel insurance, which covers your stay in a hostel or arranges a trip. car during the repair of the bus. There will be no refund in case of breakdown. Most importantly, you have an amount per person per day for up to 7 days of accommodation or transportation. This way you can find your own way back to an airport, train station or bus station or have a nice place to sleep if needed. You can even continue your trip by yourself if you prefer. If you do not take out insurance, all costs in case of breakdown are at your own risk. Return flights by train or bus, with or without insurance, are always at your own risk and we advise you to find a travel insurance adapted to your flights.